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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tucker Hobbie

Tucker Hobbie

August 29, 2024

5  out of  5
rating by Tucker Hobbie
"My name is Judy Podgornik. I have been insured by State Farm for many years. I would like to acknowledge Jay at the Staunton State Farm office. EVERY TIME I have called that office he has been so pleasant, courteous and professional. I can be a bit much sometimes😜, and he has always graciously answered my questions. Thank you Jay! If I had a business, I’d hire you myself:)"
We responded:
"Thank you so much, Judy, for your kind words and continued loyalty! We're thrilled to hear that Jay has consistently provided you with pleasant and professional service. It’s great to know that he’s been able to assist you with all your questions, no matter what. Jay will be delighted to hear your feedback—especially the part about hiring him! 😊 We truly appreciate you being part of our State Farm family."
Profile photo of Penny Rachiell

Penny Rachiell

February 28, 2024

5  out of  5
rating by Penny Rachiell
"Always friendly and helpful"
We responded:
"Penny, thank you for taking the time to leave a 5-star review. Your feedback is greatly appreciated. "
Profile photo of Jennifer Perry

Jennifer Perry

February 28, 2024

5  out of  5
rating by Jennifer Perry
"Tonya, has been my agent for a year. Even though I have been with State Farm since I was able to drive. Her staff, are very knowledgeable and patient. I love that when I call. I know, and have met everyone. Tonya is very good training her new staff. I'm very happy my husband introduced me to her. If you have insurance needs. She, or her staff can help you. Thank you all."
We responded:
"Thank you, Jennifer, for sharing your experience! We're thrilled to hear that our team has been able to provide you with excellent service. We're committed to delivering knowledgeable and patient assistance to all our clients, and we're glad to have met your expectations."
Profile photo of Patricia Katz

Patricia Katz

February 28, 2024

5  out of  5
rating by Patricia Katz
"Very knowledgeable & helpful."
We responded:
"Thank you Patricia, for taking the time to leave a 5-star review. "
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Christopher Harris

February 14, 2024

5  out of  5
rating by Christopher Harris
"Love this place"
We responded:
"Christopher, thank you for the 5-stars."
Profile photo of Ryan Tenberg

Ryan Tenberg

February 7, 2024

5  out of  5
rating by Ryan Tenberg
"They were so helpful and knowledgeable in answering all of our auto insurance question! We were so grateful for the personal attention!"
We responded:
"Thank you Ryan, for your glowing review! We're delighted to hear that we could assist you with your auto insurance questions and provide the personal attention! - Tonya"
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kimberly martin

February 6, 2024

5  out of  5
rating by kimberly martin
"I can’t say enough good things about Tonya’s office! Coming from another State Farm office, here, I have felt like I matter. I am more than just a policy #. Meeting and spending time with the Agent says enough in itself! She will do everything in her power to make time for you. Her staff is just as lovely. Please give them a visit if you’re thinking about moving to State Farm"
We responded:
"Thank you Kimberly, for your kind words! We're thrilled to hear that you've had such a positive experience with our office. Making our clients feel valued and prioritized is our goal, and we're glad you've noticed the difference."
Profile photo of Adam Bishop

Adam Bishop

January 11, 2024

5  out of  5
rating by Adam Bishop
"Barbara and her team did a fantastic job in helping me get my life insurance money. She also assisted me in lowering my month rate on car insurance. Couldn’t have asked for nicer people in helping me out!"
We responded:
"Thank you Adam, for taking the time and leaving a 5-star review. We greatly appreciate your feedback. -Adam"
Profile photo of Ethan Wolke

Ethan Wolke

January 11, 2024

5  out of  5
rating by Ethan Wolke
"Great service! Always so kind and provides everything I would need!! Goodie bags too!!"
We responded:
"Thank you Ethan, so much for your positive feedback! We're delighted to hear that you've been enjoying our great service."
Profile photo of Thema Smith

Thema Smith

January 11, 2024

5  out of  5
rating by Thema Smith
"Amazing customer service and staff especially the Agent. Goes beyond expectations with claims and concerns😁"
We responded:
"Thema, I'm thrilled to hear that you've had an amazing experience with our customer service and staff, especially with the agent. We take pride in going above and beyond to address claims and concerns."
Profile photo of Glenn Doggett

Glenn Doggett

January 2, 2024

5  out of  5
rating by Glenn Doggett
"I got to know Tonya through her support of the Valley Mustangs Unlimited Annual Car Show. The support of her office contributed to the $15,000 donated to local charities. It is great to see this outstanding level of community engagement from Tonya and her State Farm Office."
We responded:
"Thank you for sharing your positive experience! We're glad to hear about your acknowledgment for what we do for our community engagement and support for the Valley Mustangs Unlimited Annual Car Show, contributing to local charities."
Profile photo of Timothy Burdette

Timothy Burdette

December 28, 2023

5  out of  5
rating by Timothy Burdette
"Good service, low price, and very nice agents👍"
We responded:
"Timothy, thank you for your awesome 5-star review. We greatly appreciate your feedback. - Tonya"
Profile photo of Alex Neofotistos

Alex Neofotistos

December 28, 2023

5  out of  5
rating by Alex Neofotistos
"Jay Burdette provided me great service for a life insurance policy! Highly recommend this office!"
We responded:
"Thank you Alex, for your recommendation! We're thrilled to hear that Jay Burdette provided you with great service for your life insurance policy."
Profile photo of Kelly Acord

Kelly Acord

December 28, 2023

5  out of  5
rating by Kelly Acord
"Very personable staff, helpful and polite. Feels like home when you walk in the door!!"
We responded:
"Thank you Kelly, for your kind words! We're delighted to hear that our staff is personable, helpful, and polite, creating a welcoming environment."
Profile photo of Grace Dausman

Grace Dausman

September 16, 2023

5  out of  5
rating by Grace Dausman
"Great people, great atmosphere!"
We responded:
"Grace, thank you for the five star review! We are always here to help with all of your insurance needs. "
Profile photo of Jay Burdette

Jay Burdette

September 15, 2023

5  out of  5
rating by Jay Burdette
"Amazing service"
We responded:
"Jay, thank you for the awesome review. We strive to provide excellent customer service when it comes to your insurance. "
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SummerBee

July 27, 2023

5  out of  5
rating by SummerBee
"Great place and even better people !!!"
We responded:
"Hi, Summer. We are so glad you're happy with our service! Thanks for the review. "
Profile photo of Tatyana Andrus

Tatyana Andrus

May 11, 2023

5  out of  5
rating by Tatyana Andrus
"Genuinely kind people, over a decade my favorite car insurance agency! 🙏💛🌟🗽"
We responded:
"Thank you for those kind words, Tatyana. We really appreciate you!"
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belinda yarnell

February 26, 2023

5  out of  5
rating by belinda yarnell
"Best insurance agent I have has so far and been driving for 40 years highly recommend her"
We responded:
"Hi, Belinda. Thank you so much! We're thrilled to have you here. "
Profile photo of Patrick Kincheloe

Patrick Kincheloe

October 12, 2022

5  out of  5
rating by Patrick Kincheloe
"Tonya and her team are hands-on with their customers. If you want great personalized service, this is the agency for you."
We responded:
"Hi, Pat. Thanks for the vote of confidence, and the Fan hair looks awesome!"
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dennis morris

July 19, 2022

5  out of  5
rating by dennis morris
"JUST WANTED TO SAY THANK YOU TO THE STAFF HAD A PROBLEM WITH GETTING BILL THEY CALLED ME AND FIXED IT RIGHT AWAY THANK YOU VERY MUCH HOPE YOU ALL HAVE A PLEASANT DAY DENNIS MORRIS THANKS AGAIN"
We responded:
"Hi, Dennis. My team works hard to take great care of our customers. Thank you so much for taking the time to let us know we helped. WE appreciate your trust in our office!"
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Alicia Mullenax

April 7, 2022

5  out of  5
rating by Alicia Mullenax
"Great people and great service! They really care about thier community!!"
We responded:
"Thank you, Alicia! We are so glad to hear it!"
Profile photo of Tracey Hildebrand

Tracey Hildebrand

February 24, 2022

5  out of  5
rating by Tracey Hildebrand
"Exceptional customer service and the agent goes above and beyond!"
We responded:
"Thank you so much! We always try to do our best for our customers."
Profile photo of Gina Mccurdy

Gina Mccurdy

January 19, 2022

5  out of  5
rating by Gina Mccurdy
"Tonya is such a kind person and really cares about her community. I'm sure she, along with her wonderful staff, will do their best to help with whatever need anyone has."
We responded:
"Thank you so much, Gina! We do our best to make a difference."
Profile photo of Joey Lezotte

Joey Lezotte

June 21, 2021

1  out of  5
rating by Joey Lezotte
"So this is not about business dealings, more about how when you drive that mini cooper with state farm logos and names on it you should probably drive like you are representing those safe driver discounts state farm advertises. 80+ on I81 in traffic, signalling after you have cut off a vehicle and then riding the tail end of tractor trailers. I sure hope you have a safe drivers discount too."
We responded:
"Thank you for the feedback. I traded in my car and was assured by the dealership they would remove the decals right away. Evidently they didn’t. I appreciate you letting me know so I could follow up and make sure they remove the decals."